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How it works

How restaurant payroll and HR administration works with BOHO

Four phases, then one repeating weekly cycle. The sequence is deliberately boring — that is what makes it hold up during a busy service.

The sequence

From first call to a payroll cycle that runs the same way every week

Each phase has a clear owner. Where the line sits between BOHO and your restaurant is stated at every step, because that line is the whole service model.

1. Fit assessment

20 minutes

A short call to establish whether this is a fit at all. We cover locations and legal entities, active headcount, pay frequency, whether you run tipped staff, your current payroll platform, your next pay date, and any open tax notices or known problems.

Your restaurant
Answer questions about how the restaurant runs.
BOHO
Tell you honestly whether BOHO is the right shape for your operation.

No employee data changes hands at this stage. None is needed.

2. Scoped proposal

A few business days

A written scope covering the workflows BOHO will run, the decisions and approvals that stay with you, the tier and retainer, and anything outside the service. If a cost sits with a third party or a platform, it is named in the proposal rather than implied.

Your restaurant
Review the scope and confirm the approver at your restaurant.
BOHO
Put the whole arrangement in writing before anyone commits.

The proposal is where scope lives. Nothing on this website overrides it.

3. Implementation

Varies by entity and platform

Secure collection of the data needed to configure payroll and files: year-to-date wage detail, tax account registrations, active deductions and authorizations, employee roster with rates and roles, and the pay calendar. Then configuration, a test cycle, and a go-live checklist.

Your restaurant
Provide the records, through a secure channel — never email.
BOHO
Configure, test, and confirm before you rely on it.

Go-live is confirmed after a successful test cycle. It is not promised in advance of one.

4. The weekly rhythm

Every pay cycle, indefinitely

Inputs assembled from timekeeping, tips, and any changes since the last run. Exceptions identified and raised while there is still time to fix them. A review sent to your named approver. Payroll submitted through your approved payroll platform only after sign-off.

Your restaurant
Approve the run. Every time.
BOHO
Everything up to that point, and the record-keeping after it.

This is the part that compounds. The cycle looks the same in month eighteen as in month one.

The approval gate

Nothing is submitted until someone at your restaurant says so

This is the single most important mechanic in the service, so it is worth being precise about how it works.
  1. BOHO assembles the payroll inputs and reconciles them against your timekeeping and POS records.
  2. Exceptions are flagged with the specific question that needs answering — a missing clock-out, a rate that changed mid-period, a new hire without complete paperwork.
  3. A review summary goes to the named approver at your restaurant, with enough detail to actually check it.
  4. Your approver signs off, or sends corrections back.
  5. Only then is the payroll submitted.

The approval gate is not a courtesy step and it is not waivable. Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.

What this is not

Three things BOHO deliberately does not do

Being clear about the boundary is more useful than a longer feature list. The full scope document is here.

Become your employees’ employer

BOHO is not a PEO and does not enter a co-employment relationship. Your restaurant remains the sole employer of record and carries the employment relationship.

Make employment decisions

Hiring, discipline, scheduling, pay, and termination are yours. BOHO makes sure the documentation behind each decision exists and is consistent.

Give legal or tax advice

BOHO is not a law firm or a tax adviser. Questions that need one get escalated to one, rather than answered approximately by someone who isn’t.

See whether the rhythm fits your operation

Twenty minutes, no employee data, and a straight answer about whether BOHO is the right shape for how your restaurant runs.

Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.