About BOHO
Built around the weekly realities of restaurant operations
Why this exists
Restaurants do not usually fail at HR because someone made a bad decision. They fail at it because the work has no natural home. It is not a kitchen job, it is not a floor job, and it is rarely anybody’s actual job — so it lands on whoever has a spare hour, which in a restaurant is nobody.
The result is a predictable set of small failures. An I-9 that was started but never finished. A new hire nobody reported to the state. A payroll cutoff that arrived in the middle of a Friday dinner service and got approved without a real look. A termination that everyone remembers differently a year later, because nothing was written down at the time.
None of those are dramatic on the day. They are expensive in aggregate, and they are all failures of process rather than judgement. That is a solvable problem, and it is the only problem BOHO tries to solve.
What BOHO actually is
BOHO is a client-directed administration service. It assembles your payroll inputs, surfaces the exceptions, and sends the run to a named approver at your restaurant. It maintains the personnel files, runs the onboarding sequence, keeps the handbook current, and screens for hiring credits at the point of hire.
What it is not is equally important. BOHO is not a PEO — it does not become a co-employer and does not take on your employment liability. It is not a law firm and does not advise on whether a decision is lawful. It is not a payroll platform; the run happens in your payroll system, and BOHO is the person preparing it.
If you want somebody to take the employment relationship off your hands, a PEO is the right product and you should buy one. If you want the paperwork handled while you stay the employer, that is this.
Massachusetts first, and honestly so
Massachusetts is the market BOHO operates in. Connecticut, Rhode Island, New Hampshire, Vermont, Maine, and the New York City metro appear on this site as stated expansion corridors — labelled that way on every page they appear on, because a coverage map that implies service where none exists is the first promise a company breaks.
How BOHO works
Four commitments that shape the service
The approval gate is not negotiable
Every payroll run ends at a named person inside your restaurant. A service that could submit payroll without you would be faster and considerably worse.
The boundary is published, not discovered
What BOHO does and does not do is written down on a public page, before you become a client. An exclusion you find out about during a problem is a broken promise.
Figures carry a source and a date
Every regulatory number on this site links to the official source and shows when it was last reviewed. Rules change, and a number without a date ages badly.
Escalation over improvisation
When a question needs a lawyer or a tax adviser, it goes to one. An approximate answer from someone unqualified to give it is the expensive kind of help.
Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.
Find out whether this fits
Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.