Expansion corridor — not a current service area

Restaurant HR and payroll support for New York City operators

BOHO does not serve New York City today. This page sets out why it is a longer-term corridor rather than a near-term one, and what an NYC operator is actually dealing with.

To be unambiguous: Massachusetts is the only market BOHO serves. Nothing on this page is an offer of service in New York City or New York State, and no NYC-specific obligation described here is currently administered by BOHO for anyone.

Why it's longer-term

NYC is not simply the next state over

It is listed as a longer-term corridor rather than a near-term one for specific operational reasons, not out of caution for its own sake.

Scheduling rules with real mechanics

Fair Workweek obligations for covered employers involve advance schedule posting, consent requirements for certain shift patterns, and premiums for changes. That is a scheduling-system problem before it is a payroll problem, and it needs administering rather than summarising.

Coverage tests that are easy to get wrong

The rules do not apply uniformly to every restaurant. Whether a business is covered turns on definitions — including chain size measured nationally — and a provider that cannot tell you confidently whether you are covered is not much use.

City rules layered on state rules

New York State requirements and New York City requirements both apply, and they are not the same. Administering one while ignoring the other is a common failure.

Sick and safe time with its own clock

Entitlements here have their own accrual mechanics and their own effective dates, distinct from anything in Massachusetts.

Administering these properly is a different capability from understanding them. BOHO would rather say “not yet” than take on a market it can only partly serve — which is the same standard applied to the New England states.

Reference for NYC operators

What an NYC restaurant is dealing with

Published as reference with sources and review dates attached. These are rules BOHO does not currently administer for anyone — verify each against the official source, because city rules change frequently.

New York City

Expansion corridor — not a current service area

NYC metro is a stated expansion corridor, not a market BOHO serves today. These are the rules an operator there should expect to deal with.

Fair Workweek scheduling rules apply to qualifying fast-food employers — chains with 30 or more locations nationally.
Source: NYC DCWP — Fair Workweek Law · Last reviewed 2026-08-12
Covered employers must post schedules 14 days in advance, and cannot require back-to-back closing and opening shifts without written consent.
Source: NYC DCWP — Fair Workweek Law · Last reviewed 2026-08-12
A 32-hour unpaid sick and safe time entitlement takes effect February 22, 2026.
Source: NYC DCWP — Paid Safe and Sick Leave · Last reviewed 2026-08-12

These figures are operational reference points, not legal or tax advice. Rules change, and thresholds often turn on facts specific to your restaurant. Verify against the linked official source and your own advisers before acting.

In the meantime

If you operate in the NYC metro

Get in touch and you will get a straight answer, which at present is that BOHO cannot serve you and has no near-term date for doing so. That is more useful than being added to a list.

The process material on this site is not jurisdiction-specific and is free to use wherever you operate: the payroll approval checklist, the tipped-payroll workflow, the offboarding checklist, and the comparison of a service, a PEO, and payroll software all describe process rather than state or city rules.

For the NYC-specific obligations themselves, work from the official city sources linked above and from qualified counsel in New York.