Service scope

What BOHO handles — and what your restaurant approves

A payroll and HR service is defined by its boundary. Here is exactly where ours sits.

Roles

Who does what, line by line

This is the working version of the responsibility split. The version that governs is the service schedule in your signed proposal.

Responsibility split between BOHO and the client restaurant
Area	BOHO	Your restaurant
Payroll inputs	Assembles hours, tips, rate and role changes, new hires, and terminations into the run. Reconciles against timekeeping and POS records.	Provides accurate source data and answers exception questions before the cutoff.
Payroll approval	Prepares the run and sends a review with exceptions flagged.	A named approver reviews and signs off. Nothing is submitted without it.
Payroll submission	Submits the approved run through your approved payroll platform.	Funds payroll and holds the employer relationship with the platform and the agencies.
Payroll cutoff	Publishes the calendar, sends reminders, and states the point past which a change moves to the next cycle.	Meets the cutoff, or accepts that a late change lands next cycle or in a correction.
Corrections and off-cycle runs	Prepares corrections and documents the cause.	Approves the correction and decides whether an off-cycle run is warranted.
Tax notices	Logs the notice, assembles the supporting records, and routes it to the right party.	Owns the tax relationship and the response. BOHO does not represent your restaurant before a tax authority.
I-9 workflow	Runs the process, tracks completion and re-verification dates, maintains the file.	Physically examines documents and attests. This responsibility cannot be delegated to a vendor.
Onboarding paperwork	Issues, tracks, chases, and files. Reports new hires to the state directory on the payroll clock.	Makes the hire and confirms the details are right.
Background-check coordination	Coordinates with your chosen vendor and tracks status.	Selects the vendor, obtains consent, and makes every adjudication decision.
Handbook	Drafts, customizes, and coordinates annual review. Flags where a policy and actual practice have drifted apart.	Adopts the handbook, enforces it, and obtains legal review where warranted.
Employee relations	Maintains documentation and keeps the record consistent.	Conducts conversations, makes decisions, and manages performance.
Legal escalation	Identifies when a question needs counsel and says so.	Engages counsel. BOHO does not provide legal advice or opine on the legality of a decision.

Exclusions

Outside the service

Stated explicitly, because an unstated exclusion is discovered at the worst possible moment.

Employer-of-record or co-employment services. BOHO is not a PEO.
Legal advice, representation, or an opinion on whether an employment decision is lawful.
Tax advice, tax representation, or a guarantee that any filing or credit will be accepted.
Benefits brokerage, insurance placement, or workers' compensation claims handling.
Recruiting, staffing, or candidate sourcing.
Immigration advice, or determining an individual's work authorization.
Scheduling and labor-cost management inside your POS or scheduling system.
Funding payroll. Your restaurant funds its own payroll, always.

Data handling

How employee information moves

Summarised here, detailed on the security and data handling page.

Secure exchange only

Employee data moves through a secure channel agreed at implementation. Not email, not text message, not a web form.

Least privilege

Access is scoped to what the work requires, and reviewed when scope or staffing changes.

Nothing sensitive in public forms

The contact form on this site asks only for business qualifiers. Do not send SSNs, medical details, or disciplinary specifics through it.

Documented retention

Retention and removal follow the terms in your service schedule, not an informal understanding.

Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel. Nothing on this page is legal or tax advice, and nothing here overrides the written service schedule in your proposal. Where the two differ, the proposal governs. See terms.

FAQ

Scope questions

Does BOHO provide legal advice or make termination decisions?

No. BOHO is not a law firm and does not advise on the legality of an employment decision or make one on your behalf. What BOHO does is make sure that when you make a decision, the documentation supporting it exists, is consistent, and is where you can find it. Legal questions are escalated to qualified counsel.

Bring your edge cases to the fit call

Multiple entities, a second location opening, a tipped workforce on split rates — the useful conversation is the one about your specific complications.

Book a 20-Minute Fit Call See how it works

Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.