Free restaurant template · Form
Restaurant manager performance review template
Free to use and edit. These are starting drafts, not legal advice: have an employment attorney review any policy before you rely on it.
The template
[Restaurant name]
Manager Performance Review
Manager name:
Role:
Location:
Review period:
Reviewed by:
Date:
Results for the period
| Measure | Target | Actual | Comment |
|---|---|---|---|
| Sales | |||
| Labor cost as % of sales | |||
| Food and beverage cost as % of sales | |||
| Prime cost as % of sales | |||
| Staff turnover (separations in the period) | |||
| Guest complaints or review score |
Ratings
1 = needs improvement · 2 = meets the standard · 3 = sets the standard
| Area | Self | Owner | Example or comment |
|---|---|---|---|
| Scheduling to the forecast, without cutting corners on breaks or minors' hours | |||
| Hiring, onboarding paperwork and training | |||
| Coaching, write-ups and reviews done on time | |||
| Timecards reviewed and edits documented before payroll | |||
| Tips and tip pool handled by the written policy | |||
| Food safety, allergen and inspection readiness | |||
| Guest recovery and service standards | |||
| Cash, inventory and ordering controls | |||
| Communication with ownership |
Goals for the next period
| Goal | Measure | Date |
|---|---|---|
Pay, bonus or role change (if any)
Change:
Effective date:
Manager:Date:
Owner or reviewer:Date:
Starting draft from Back of House Ops (backhousehr.com). Edit it to fit your restaurant. It is not legal advice.
Massachusetts rules
The rules that apply to this document
Is a salaried chef or kitchen manager exempt from overtime?
Only if they pass all three federal tests: a salary of at least $684 a week ($35,568 a year), a primary duty of managing the restaurant or the kitchen, and regularly directing two or more full-time employees with real say in hiring and firing. Being on salary alone does not make someone exempt.
Full answer and official sourceCan a manager, shift lead or owner share in the tip pool?
Owners never can. A manager or supervisor cannot share on any day they have managerial responsibility, even if they also served tables. The Attorney General names shift supervisors, assistant managers, banquet captains and many maître d's.
Full answer and official sourceCan a current or former employee see their personnel file?
Yes. Within five business days of a written request, the employer must let the employee review their personnel record, and provide a copy on request, up to twice a year. You must also tell an employee within 10 days when you add negative information, such as a write-up, to their file.
Full answer and official source
Rules checked against official sources on . General information, not legal or tax advice.
Where restaurants go wrong
- Judging a manager on labor percentage alone. It rewards sending people home and skipping breaks, which is where wage claims start.
- Paying a bonus out of the tip pool, or letting a manager take a share on days they supervise. Fund manager bonuses from the business.
- Assuming a salaried manager is exempt from overtime. The federal duties and salary tests decide that, not the job title.
Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel. This template is a starting draft for you to edit. It does not decide how the rules apply to your restaurant, so have counsel review any policy or separation before you rely on it.
Want the numbers behind it? Try the restaurant calculators.
Rather have someone keep these documents current?
Your restaurant remains the employer of record and approves payroll and employment decisions. BOHO is not a PEO, a staffing agency, or legal counsel.